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All services delivered and processes followed by FFC Ltd reflect the Falck vision, mission and values and the Falck Five Non-negotiables which are:
All people responsible for delivering our services will meet the requirements of applicable procedures, delivery plans and relevant legislation at all times.
Quality policy
Falck Fire Consulting Ltd is committed to continually improve performance of activities and of the management system and will review and communicate this policy accordingly.
Our Quality Policy is to ensure that:
We conduct business through competent and professional employees with an understanding that quality and service are our most important levers to continued business improvements and in the fulfilment of our humanitarian goals.
Service design, provision, training and delivery are continually focused on the industry served and tailored to specific customer needs and wants.
All services delivered, are planned, documented and verified to ensure that they meet the customer’s requirements
Education and development of employees is continuous to ensure compliance with current and future needs
A working environment is created where job satisfaction and motivation among employees, contractors and clients can thrive
Safety is always given the highest priority
Deviations from procedures are captured and reported to enable the implementation of corrective and preventative actions.
All employees are empowered to contribute to continuous improvement and permitted to act and make “stop, start or continue” decisions in order to avoid any action that deviates from the pursuit of quality.
HSE policy
The Falck Fire Consulting Limited Health Safety and Environment Policy applies to all FFC Ltd Operations and to services delivered by our employees or in partnership with associated organisations. We recognise that robust HSE Management and high standards of performance deliver an important contribution to the wellbeing of our people, the safety and continuity of our customer’s businesses and the success of our own enterprise.
Our HSE Policy is to:
Maintain and operate safe and secure equipment and procedures.
Establish and sustain an effective programme for the management of HSE performance.
Encourage employee, partner and customer participation in HSE management and monitoring, and act on valid recommendations for improvement.
Comply with relevant statutory regulations and the requirements of accrediting organisations.
Measure performance and progress towards reductions in incidents, contaminating emissions, materials use and energy consumption.
Promote health and safety awareness and a proper regard for the environment in all personnel ensuring that all employees are empowered to make “stop, start or continue” decisions in order to avoid any action that creates unnecessary risks for people or the environment.
Prevent accident, injury and ill health wherever we are able to do so through assessing risk and taking a proportionate and appropriate response.
Provide appropriate operational and educational training, and ensure that our people use modern methods and tools that are right for the job.
Communicate and interact with each other and with customers and industry partners to enhance HSE expertise.
Conduct continual improvement of both policy and procedures to ensure a safer work place.
Assess and evaluate all business activities for the potential for environmental impact and take the actions necessary to minimise damage and to restore to original conditions.